Glaze Geeks is a customer driven company and by partnering with us you will find that we’re willing to go the extra mile to earn your loyalty and confidence. We pay close attention to what you are looking for in a glass company, and strive to make every experience a positive one.
4 Reasons Why Choosing Us is the best choice
Have you ever hired a company to perform a job, only for them to be late, or worse, not show up at all? So have we. We pride ourselves on our customer-centric company creed, and if our technician no-shows, then your installation or repair is free.
We strive to make the entire process of your repair or installation as simple as possible. With Glaze Geeks, we’ve made it extremely easy to keep track of exactly what phase of the project we’re in by giving you your own custom dashboard that you can use 24/7 to monitor the status of your project. No more uncertainty,
Customer Support from a team who cares
Superb customer centric service is crucial and our goal is to build strong business relationships with our customers. We know that in any marketplace the customer should feel that there is someone standing behind their products at all times.
Highest Standard of Quality
Delivering the Highest standard of quality and the willingness to stand behind all products is our trademark.
Established in 2011 GlazeGeeks offers complete glass repair, replacement and services to the residential, automotive and commercial markets in Northeastern Ohio.
Our focus is to provide Northeastern Ohio a company that focuses on providing local citizens a company that they can rely on.
Our Code of Values
Treating others as we would like to be treated.
Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
Responding in a timely fashion.
Speaking calmly, and respectfully, without profanity or sarcasm.
Acknowledging everyone as right from their own perspective.
Making only agreements we are willing, able and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner: "above the line."
Communicating honestly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never saying anything about anyone that we would not say to him or her.
Continuously striving to maximize internal and external customer loyalty.
Making our best effort to understand and appreciate the customer’s needs in every situation.
...and Having fun in the process!
What our Customers have to say
16:15 06 Aug 20
I’m very pleased with the level of professionalism that Glazegeeks provided me with. I’d tried to contact other companies for quotes, however Glazegeeks was the only company where an actual person answered the phone, which was great.I explained my problem to the young lady who took the call, and she had me scheduled for a same day window repair appointment with an estimator. The estimator was on time, very polite, and explained the entire process of the repair to me, as well as told me how long it would take. Just an extremely professional experience all around.